Hello, I’m Husam Khamis

IT Manager and Technical Project Manager Based in Farmington Hills, Michigan.

An accomplished IT Manager with 10 years of experience and an outstanding and diverse background in both public and private sectors. Talented at finding solutions with a sense of urgency, coupled with thinking outside of the box and working in a team setting. Competent in creating positive environments with team building, strategic planning, and creative thinking. Passionate about aligning IT strategies with organizational goals to drive innovation and efficiency.

100

Completed
Projects

10+

Years
of Experience

Technical Skills

Technologies

Microsoft 365 & Azure

95%

Power Automate

85%

Microsoft Azure

75%

Microsoft Entra ID

90%

ConnectWise Screen Connect

90%

Power Apps

75%

Cisco Networking

90%

Ubiquiti Networking

90%

Tool Skills

Tool Stack

Microsoft Defender

85%
JIRA

75%
ConnectWise

85%
Microsoft Intune

95%
LambdaTest

90%
ChatGPT

80%
Zoho ManageEngine

95%
Microsoft Access

90%
Exchange Online

95%
SharePoint Online

85%
OneDrive for Business

99%
Power Apps

85%
Power Automate

85%
Shopify

90%
WordPress

90%
Intune

90%

General Skills

Core IT Skills

System Administration

90%
IT Infrastructure

90%
Security Compliance

85%
Project Management

95%
Networking

90%
Cloud Solutions

85%
Troubleshooting

99%
Strategic IT Planning

99%
Budget Management

90%
Process Optimization

85%
Technology Roadmaps

90%
Problem Solving

95%
Decision Making

90%
Incident Management

90%
System Optimization

95%
Service Delivery

99%

Languages

English

90%

Core IT Practices

IT Infrastructure
Cloud Security
Identity Management
Endpoint Management
Network Administration
Project Management
Automation Solutions
Web Administration
Service Desk and Technical Support
IT Cost Optimization and Budgeting
Remote Access and Support Solutions
Firewall and Network Security Management (Meraki, Ubiquiti)
E-commerce Platform Management (Shopify/WordPress)
System Performance Monitoring and Optimization
Multi-Factor Authentication (MFA) Implementation
IT Security and Compliance

IT Expertise

IT Expertise & Key Competencies

Office 365 & Microsoft Cloud Expertise

Expert in Exchange, SharePoint, Teams, OneDrive.
Strong in Defender, Compliance, MFA, DLP.
Skilled in Azure AD, SSO, RBAC.
Experience with Power Apps, Power Automate, Power BI.

Networking & Infrastructure

Proficient in DHCP, DNS, VPN, SSH.
Expertise in Meraki, Ubiquiti, endpoint security.
Skilled in VMware, web server management.
Managed Intune for MDM/MAM.

E-commerce & Web Technologies

Managed Shopify, WordPress, CMS.
Boosted sales by 30% with optimizations.
Conducted QA, testing, issue resolution.
Secured API integrations & performance.

Vendor & Cost Management

Negotiated vendor contracts, saving 20%.
Assessed vendors for hardware/software.
Optimized IT spending & resource allocation.
Ensured high-quality, cost-effective solutions.

Project Management & Strategy

Led IT projects & infrastructure upgrades.
Developed roadmaps & security policies.
Negotiated vendor contracts, saving 20%.
Optimized IT processes & compliance.

Strategic Planning & Leadership

Led cross-functional teams & IT strategy.
Developed roadmaps & infrastructure plans.
Defined IT policies & security measures.
Improved system performance & efficiency.

Resume

Work Experience & Education

2022 - Present

Manager of Technology and System Support (IT Manager)

City Club Apartments. – Farmington Hills, MI

Led IT infrastructure upgrades, improving efficiency by 30% and reducing costs by 15%. Developed IT strategies, security policies, and best practices using Azure AD & Intune. Partnered with stakeholders to implement tailored IT solutions, optimizing operations and compliance.

2018- 2022

Technical Project Manager | QA Analyst

Plug Digital Inc.– Farmington Hills, MI

Defined web project scope and implemented solutions, increasing Shopify sales by 30%. Managed Shopify/WordPress administration, enhancing performance, security, and stability. Developed test plans, troubleshot software issues, and trained users. Optimized API performance and SQL queries, ensuring scalability and data efficiency.

Certifications

2025

AWS Fundamentals Specialization

AWS

CERTIFICATE

2025

Microsoft Cybersecurity Analyst

Microsoft

Certificate

2025

Implement Microsoft 365 Copilot Badge

Microsoft

Certificate

2020

Python for Data Science and AI

IBM

CERTIFICATE

2020

Data Science Methodology

IBM

CERTIFICATE

2025

IBM z/OS Mainframe Practitioner Specialization

IBM

CERTIFICATE

Education

2007 - 2011

Bachelor of Science in Computer Science and Information Technology

Baghdad, Iraq

Al-Mansour University College

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CONTACT

Let's Get in Touch!

Phone

+1 734-709-1922

[email protected]

Address

Farmington Hills, Michigan, USA